ETPLCloudSon

Integrations

An ecosystem that connects, honestly described

Hospitality runs on many systems. CloudSon connects to the ones that matter, and shows you which connections work today, which are being verified, which a partner can build through the open API, and which are on the roadmap.

Available

works today

Being verified

built, and going through verification with the real device or partner

Open API

a partner can connect through CloudSon’s interface

On the roadmap

coming next

An integration is shown as available once it has been verified with the real partner or device.

Online travel agencies and booking channels

The channel framework is built: mapping, a publishing queue, an inbox for incoming bookings and a sync monitor. Each agency is connected after it approves CloudSon as a partner, and we add them one at a time.

  • Channel framework

    Available

    Room and rate mapping, a diff queue, a reservation inbox that never books the same event twice, emergency stop-sell and an audit trail. Tested with a simulated channel.

  • Booking.com

    On the roadmap

    Rates, availability and reservations. Switched on once Booking.com approves CloudSon as a connectivity partner.

  • Other online travel agencies

    On the roadmap

    Further agencies are added one at a time, each after its own certification.

  • CloudSon Booking Engine interface

    Open API

    A booking engine on the property’s website can check availability and make, change and cancel bookings through the Open API.

Payment gateways

Cash, card and UPI are recorded as settlement modes on every bill and reconciled in the cashier shift. Online payment gateway connections are on the roadmap.

  • Online payment gateways

    On the roadmap

    Taking card payments online and for deposits through a gateway.

  • Card, UPI and bank settlement posting

    Available

    Settlements are posted to Finance in summary or line by line.

Biometric fingerprint devices

Staff can sign in and unlock a till with a fingerprint, on devices compatible with Windows Hello.

  • Windows Hello compatible biometrics

    Available

    The biometric devices used with CloudSon are compatible with Windows Hello, so staff can use the fingerprint or face recognition their Windows computers already support.

  • Fingerprint reader (Mantra MFS100)

    Available

    Registration by three presses, fingerprint sign-in, till lock, and a sync status screen. Fingerprint is used for sign-in, not for attendance.

Accounting systems

CloudSon has its own finance module, and closed days can be handed to another accounting system.

  • Open API accounting exports

    Open API

    Closed-day figures and reconciliation for an outside accounting system.

  • Excel and PDF exports

    Available

    Reports, vouchers and statements can be exported, and vouchers imported from CloudSon’s Excel template.

  • Tax portals (e-invoice and e-way bill)

    Being verified

    Prepared and tested against a stand-in; a live connection needs the hotel’s own portal account.

Restaurant and kitchen hardware

Orders are routed to the kitchen station that prepares them.

  • Kitchen printers

    Available

    Kitchen order tickets are routed to printers by station, so each kitchen and bar prints its own orders.

  • Kitchen display screens

    Available

    Chef, runner, service and supervisor screens with service-time targets, in a browser.

  • POS terminals and receipt printers

    Available

    Touch screen ordering on a POS terminal, with checks and receipts printed at the outlet.

Telephony

Call accounting links the property’s telephone exchange to the guest folio.

  • PABX call accounting

    Available

    Call records from the telephone exchange are rated and posted to guest rooms, with fourteen reports.

Third-party applications, open APIs and webhooks

Partners connect to CloudSon through documented interfaces rather than by touching its database.

  • Open API

    Open API

    Bookings (make, change, cancel), availability, an outside point of sale and accounting exports.

  • Webhooks

    Open API

    Signed notifications sent to a partner’s address when something happens.

  • Email delivery for campaigns

    On the roadmap

    Campaigns are built in CloudSon; sending is switched on when an email provider is connected for the property.

Need a specific integration?

Tell us what your property connects to today and we will tell you plainly where CloudSon stands.

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