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Five signs your hotel has outgrown its spreadsheets
Spreadsheets are a fine start. These signs say it is time for something connected.
· Operations · Software selection
Almost every hotel begins with a few spreadsheets. They are flexible and free, and for a small property they work. As the property grows, the cost shows up elsewhere.
- The same figure is typed in two places, and the two never quite agree.
- Month-end takes days because the books are rebuilt from reports.
- Only one person understands the file, and they are on leave.
- Rates differ between your website, the desk and the agent.
- A question from the owner needs an hour to answer.
If three or more of these sound familiar, the case for a connected platform is strong. The point is not to lose flexibility but to enter each fact once and let every report read from it.
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