Blog
Meal plans explained: RO, BB, HB and FB
Four short codes that decide what a guest is entitled to, and what the restaurant should charge.
· Meal plans · Rates
A meal plan is part of the price of a stay. It says which meals are included, and every outlet in the property needs to honour it.
The four codes
- RO, room only: no meals are included.
- BB, bed and breakfast: breakfast is included.
- HB, half board: breakfast and one other main meal.
- FB, full board: all main meals.
Where it goes wrong
The plan is quoted at the desk and then forgotten at the restaurant. The guest is charged for a meal that was already paid for, or the restaurant gives a meal that was never sold. A connected system lets the outlet find the room, see the plan and charge only what lies beyond it.
Revenue and tax
The plan also has to be split correctly between room revenue and food revenue, each with its own tax. Defining it once, in the rate setup, keeps the folio, the ledger and the reports in agreement.
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