Resources
Knowledge base
Short explanations of how CloudSon treats the things hoteliers ask about most.
· Front office · Reservations
The seven reservation statuses
What tentative, waitlist, confirmed, in-house, checked-out, cancelled and no-show mean.
Read more →· Front office · Night audit
The business date and why it is not the calendar date
The date the hotel is working on can differ from the date on the wall.
Read more →· Finance · Night audit
How revenue and tax reach the ledger
Every posting is made against a revenue, and every revenue maps to a ledger.
Read more →
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