ETPLCloudSon

Property Management System

Housekeeping and Maintenance

Rooms ready on time, faults fixed before the guest notices. Housekeeping sees which rooms need attention in the order the desk needs them, hands out the day’s task sheets and keeps its own stores, lost and found and discrepancy checks against the front office. A room that cannot be sold is blocked with a reason and shown to everyone.

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CloudSon · Housekeeping Dashboard
A real screen from CloudSon, shown with demonstration data. Some parts of this module are still growing, and the labels below show which.

In detail

See it working

Screens from CloudSon, shown with demonstration data.

The day’s work, handed out

Task sheets give each attendant the rooms to clean, in the order the desk needs them.

CloudSon · Room Status Update (tiles)
The Housekeeping Room Status Update screen in its tile view, showing every room with its status, floor and guest count and counters by status.

The problem

What goes wrong without it

  • Rooms cleaned in the wrong order while an early arrival waits.
  • Turndown, amenities and lost property tracked on paper.
  • No record of which room was blocked, why and for how long.

The result

What changes with CloudSon

  • Early arrivals get rooms first.
  • Fewer rooms sold while still unready.
  • A history of every fault by room.

Key features

What it does, in detail

What the labels mean:Available built and working in the productExpanding the core is built and more is being addedOn the roadmap coming next

  • Housekeeping

    A dashboard counted from the rooms, task sheets and room attendant assignment, turndown service, guest amenities, missing and damage, lost and found, uniforms, and a discrepancy report against the front office.

    Available

  • Maintenance Management

    Block a room out of order or out of service with a reason and dates, so it cannot be sold. Work orders and a full maintenance history are in development.

    Expanding

Workflow

How the work flows

The path a piece of work takes through this part of CloudSon.

  1. 1

    Release

    A departure turns the room dirty and into the cleaning list.

  2. 2

    Assign

    Supervisors allocate rooms to attendants by priority.

  3. 3

    Inspect

    Cleaned rooms are inspected before they are sold again.

  4. 4

    Block

    A room with a fault is blocked with a reason, and the status follows.

Integrates with other CloudSon modules

Property Management System

Room Rack, Tape Chart and Calendar

See every room, every night, at a glance.

Other Hospitality Modules

Laundry, Spa and Recreation

Guest and house services, each tracked from order to delivery.

See Housekeeping and Maintenance in a personalised demo

Tell us about your property and we will show the screens that matter to you.

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