ETPLCloudSon

Products

The complete CloudSon platform

Nine families of modules that share one set of records. Pick a family to see its module pages, the problems each solves, and exactly which capabilities exist today.

The nine module families

What the labels mean:Available built and working in the productExpanding the core is built and more is being addedOn the roadmap coming next

Across the platform: 103 capabilities available, 21 expanding and 13 on the roadmap.

A.Property Management System

The front office, rooms and guest billing of the whole property in one place.

  • Front Office and Reservations
  • Room Rack, Tape Chart and Calendar
  • Rates, Tariffs, Packages and Meal Plans
  • Guest Billing, Folios and Night Audit
6 module pages

B.Distribution and Online Booking

Sell every room on every channel from one source of rates and availability.

  • Channel Manager
  • Booking Engine and Central Reservations
2 module pages

C.Point of Sale

Restaurants, bars, room service and banquets billed on one connected system.

  • Restaurant, Bar and Room Service POS
  • KOT, Kitchen Display and Table Management
  • Billing, Promotions, Outlets and POS Reports
  • Menu and Recipe Management
4 module pages

D.Finance and Accounting

The hotel’s books, fed by the operation and closed without re-keying.

  • General Ledger and Vouchers
  • Accounts Payable and Receivable
  • Cash, Bank and Reconciliation
  • Financial Statements
6 module pages

E.Inventory and Purchase Management

From the department’s request to the shelf, the receipt and the supplier’s bill.

  • Item, Store and Supplier Masters
  • Request, Order, Receipt and Supplier Invoice
  • Stock Movements and Control
  • Valuation, Consumption and Purchase Analysis
4 module pages

F.Sales and Marketing

A complete sales office: leads, accounts, contracts, targets and campaigns.

  • Leads, Pipeline and Activities
  • Accounts, Travel Agents and Contracts
  • Targets, Forecasting and Performance
  • Campaigns, Email Marketing and Segmentation
4 module pages

G.CRM and Guest Engagement

Know the guest, serve the guest, bring the guest back.

  • Guest Profiles, Preferences and History
  • Feedback, Complaints and Guest Communication
  • Loyalty, Membership and Rewards
  • Guest App and Guest Experience
4 module pages

H.Banquet and Events Management

From the first enquiry to the final event bill, on one event file.

  • Venues, Calendar and Event Booking
  • Packages, Menus and Amenities
  • Stewards, Event Billing and Reports
3 module pages

I.Other Hospitality Modules

Laundry, workforce, multi-property control and the intelligence across them all.

  • Laundry, Spa and Recreation
  • Assets, HR, Payroll and Attendance
  • Mobile, Multi-Property and Business Intelligence
3 module pages

Find a module

Every module page, in one place

Transform the Way You Manage Hospitality.

Tell us about your property and we will walk you through the modules that matter to you.