ETPLCloudSon

Distribution and Online Booking

Booking Engine and Central Reservations

Direct bookings, and one reservations desk for every property. A booking page on the hotel’s own website lets guests book at the rates the property chooses, with no commission. Central reservations lets one team sell and manage bookings across several properties.

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An illustration with made-up data, not a photograph of a customer’s system. Some parts of this module are still growing, and the labels below show which.

The problem

What goes wrong without it

  • Paying commission on guests who would have booked direct.
  • Web enquiries copied by hand into the reservation system.
  • Group offices unable to see availability across their hotels.

The result

What changes with CloudSon

  • More direct bookings at the property’s own rates.
  • No retyping between web and desk.
  • A single reservations team for a group of hotels.

Key features

What it does, in detail

What the labels mean:Available built and working in the productExpanding the core is built and more is being addedOn the roadmap coming next

  • Booking Engine

    The Open API lets a booking engine check availability and make, change and cancel bookings. A booking page built and hosted by CloudSon is on the roadmap.

    Expanding

  • Online Reservation Management

    Online bookings arrive in the reservation inbox and join the same list as every other booking, with their changes and cancellations.

    Available

  • Central Reservation Management

    Multi-property control publishes the next thirty nights to every hotel from one screen. A central reservations desk that sells across properties is on the roadmap.

    Expanding

  • Booking Management

    Amend, extend, cancel and follow up online and central bookings with the same rules as the desk.

    Available

Workflow

How the work flows

The path a piece of work takes through this part of CloudSon.

  1. 1

    Search

    The guest chooses dates and sees live availability.

  2. 2

    Select

    Rooms, rate and extras are chosen and priced.

  3. 3

    Book

    Guest details and the guarantee are taken.

  4. 4

    Confirm

    The booking lands in the reservation list and the guest is confirmed.

Integrates with other CloudSon modules

Distribution and Online Booking

Channel Manager

Update once. Every channel follows.

Property Management System

Front Office and Reservations

From the first enquiry to the keys in the guest’s hand.

Other Hospitality Modules

Mobile, Multi-Property and Business Intelligence

Run several hotels together, and see them as one business.

See Booking Engine and Central Reservations in a personalised demo

Tell us about your property and we will show the screens that matter to you.

Request a Personalised DemoContact Sales