ETPLCloudSon

Distribution and Online Booking

Channel Manager

Update once. Every channel follows. The channel manager keeps the rates and the number of rooms offered on each sales channel in step with the property. A change made once is queued for every connected channel, and the bookings that come back are written into the reservation list. Today the CloudSon Booking Engine interface and a simulated channel connect; each online travel agency is connected after its own certification.

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CloudSon · Distribution Control Tower
A real screen from CloudSon, shown with demonstration data. Some parts of this module are still growing, and the labels below show which.

In detail

See it working

Screens from CloudSon, shown with demonstration data.

Publish only what changed

Rates and restrictions go out as a queue of changed nights, with a monitor that shows what was sent and what came back.

CloudSon · Rates & Rate Plans (publish)
The Channel Manager Rates & Rate Plans grid showing night by night rooms for sale, rack and best available rate prices and restrictions per room type, with Publish 105 changes and Publish all channels buttons.

The problem

What goes wrong without it

  • Updating each channel’s extranet by hand, one at a time.
  • Overbookings when a room sells on one channel while another still shows it open.
  • Rate differences between channels that nobody intended.

The result

What changes with CloudSon

  • Fewer overbookings and fewer manual updates.
  • Consistent rates wherever the guest looks.
  • Channel bookings handled like any other reservation.

Key features

What it does, in detail

What the labels mean:Available built and working in the productExpanding the core is built and more is being addedOn the roadmap coming next

  • Channel Manager

    A control tower for channel health and waiting items, a diff queue that sends only the nights that changed, emergency stop-sell, a sync monitor with retry, and an audit trail. Thirteen screens are built.

    Expanding

  • OTA Connectivity

    The framework to connect online travel agencies: room and rate mapping, a reservation inbox that never books the same event twice, and a queue. Each online travel agency is connected one at a time, after its own approval.

    Expanding

  • Booking.com Integration

    On the roadmap: rates, availability and reservations with Booking.com, switched on once Booking.com approves CloudSon as a connectivity partner.

    On the roadmap

  • Rate Synchronisation

    Rates, rate plans and restrictions are published as a diff queue: only changed nights are queued, and a newer figure replaces an older one still waiting. Proven end to end with a test channel.

    Expanding

  • Inventory Synchronisation

    Availability and restrictions are published to channels, with a buffer or an allotment held back from each. Proven end to end with a test channel.

    Expanding

Workflow

How the work flows

The path a piece of work takes through this part of CloudSon.

  1. 1

    Map

    Match each room type and rate plan to the channel’s own names.

  2. 2

    Publish

    Send rates and availability to every channel in one action.

  3. 3

    Receive

    Bookings, changes and cancellations arrive in the reservation list.

  4. 4

    Reconcile

    Review the sync log and resolve anything the channel rejected.

Integrates with other CloudSon modules

Property Management System

Rates, Tariffs, Packages and Meal Plans

Price every room, season and stay the way your hotel really sells.

Property Management System

Room Rack, Tape Chart and Calendar

See every room, every night, at a glance.

Distribution and Online Booking

Booking Engine and Central Reservations

Direct bookings, and one reservations desk for every property.

See Channel Manager in a personalised demo

Tell us about your property and we will show the screens that matter to you.

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