ETPLCloudSon

Sales and Marketing

Accounts, Travel Agents and Contracts

Corporate and agent business on agreed terms, loaded once. Companies and travel agents live in one customer master shared with front office, point of sale and banquets. Contracts carry the negotiated rates, which are approved and loaded into rate setup, with renewals flagged before they lapse.

CloudSon · Account Health & Relationship Score
A real screen from CloudSon, shown with demonstration data.

In detail

See it working

Screens from CloudSon, shown with demonstration data.

Contracts and negotiated rates

Contracts with their negotiated rates, renewal dates and approval, loaded into rate setup once approved.

CloudSon · Corporate Contract Master
Corporate Contract Master with contract numbers, companies, validity, rate plan, room nights, revenue, owner and status including expiring and expired contracts.

The problem

What goes wrong without it

  • Negotiated rates typed into the reservation system by hand.
  • Contracts that expire without anyone noticing.
  • Agent allotments that are never released.

The result

What changes with CloudSon

  • Right rate, quoted automatically.
  • No lapsed contracts.
  • One account across every department.

Key features

What it does, in detail

What the labels mean:Available built and working in the productExpanding the core is built and more is being addedOn the roadmap coming next

  • Corporate Account Management

    Account 360 with contacts, revenue history, health score and white-space, on one customer master.

    Available
  • Travel Agent Management

    Travel agents with allotments, an allotment calendar, borrowing rules and nightly release by the Night Audit.

    Available
  • Contract Management

    Contract master with renewals, expiry alerts and compliance against the agreed terms.

    Available
  • Corporate Rate Management

    Negotiated rates with approval, then loaded into rate setup so reservations quote them automatically.

    Available

Workflow

How the work flows

The path a piece of work takes through this part of CloudSon.

  1. 1

    Register

    Create the company or agent once.

  2. 2

    Negotiate

    Record the contract and its rates.

  3. 3

    Approve

    Approved rates load into rate setup.

  4. 4

    Renew

    Alerts arrive before a contract expires.

See Accounts, Travel Agents and Contracts in a personalised demo

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