Property Management System
Guest Billing, Folios and Night Audit
Every charge on the right bill, and a day that closes cleanly. Charges from the room, the restaurant, the spa and the telephone land on the guest’s folio as they happen. At night the audit posts the day’s room charges, checks that everything balances and turns the business date.
In detail
See it working
Screens from CloudSon, shown with demonstration data.
A night audit that explains itself
The Night Audit works through a checklist by department, shows what is pending or critical, and closes the day only when it is clean.
The problem
What goes wrong without it
- Charges missed at check-out because they were posted late or on paper.
- Splitting a bill between a guest and a company by hand.
- A night audit that takes hours and still ends with unexplained differences.
The result
What changes with CloudSon
- Fewer disputes at check-out.
- A night audit that explains itself.
- Revenue and tax posted correctly the first time.
Key features
What it does, in detail
What the labels mean:Available built and working in the productExpanding the core is built and more is being addedOn the roadmap coming next
- Available
Guest Billing
Post room, food, laundry, telephone and other charges to the guest, with the tax and the revenue head each one belongs to.
- Available
Folio Management
Several folios per stay, transfers between them, splits between guest and company, and adjustments with a reason on record.
- Available
Night Audit
A guided end-of-day: pending items flagged, room charges posted, totals reconciled and the business date rolled forward.
Workflow
How the work flows
The path a piece of work takes through this part of CloudSon.
- 1
Post
Departments post charges to the folio as they occur.
- 2
Review
The desk checks the folio and splits or transfers charges.
- 3
Audit
The night audit lists what blocks the day and what must be fixed.
- 4
Close
The day closes, figures are kept and the date rolls on.
Integrates with other CloudSon modules
Finance and Accounting
General Ledger and Vouchers
A chart of accounts that the operation posts into by itself.
Point of Sale
Billing, Promotions, Outlets and POS Reports
Bills that are right, offers that are controlled, outlets that report themselves.
Finance and Accounting
GST and Tax Management
Tax set up once, applied correctly, and ready to file.
See Guest Billing, Folios and Night Audit in a personalised demo
Tell us about your property and we will show the screens that matter to you.